Skip to main content

Email My Photos

Guests can send their photos to their own inbox before they leave the booth. An Email button sits next to Scan QR on the Sharing screen. It needs no setup.

What You Need​

  • Pix Pro. An Event Pass counts as Pix Pro. Starter booths do not show the button.
  • Booth app 1.2.31 or newer, on a computer. The phone app does not have it.
  • Scan QR turned on. The Email button only shows when Scan QR does.

It turns on by itself for Pix Pro booths on 1.2.31. Each business can send up to 500 emails a day.

Where the Button Shows​

  • The Sharing screen, when the page uses the Share buttons row.
  • The Event share screen.
  • The video done screen.

An older Sharing design that only has a QR Code block, with no Share buttons row, does not show the button. Open Pix Design, go to the Sharing page and switch to the Share buttons block. See UI Editor.

How a Guest Uses It​

  1. After the session, the guest taps Email.
  2. They type their address on the booth keyboard and tap Send.
  3. The booth shows "Sent to a•••@gmail.com".

A guest can email up to 3 different addresses per session, for example themselves and a friend.

What the Email Looks Like​

  • It comes from "your business name (via Pixture)", with the subject "Your photos from your business name".
  • It shows your logo and a See my photos button. The button opens the same page as the QR code.
  • It tells the guest the date their photos stay available, which is 60 days after the session.
  • It is in English or Indonesian, following the booth's language.

No Internet at the Booth​

The booth keeps the request and sends it when it is back online. See Offline Mode.

The Newsletter Tick Box​

Under the email field is a box, "Send me news and offers from Pixture". It belongs to Pixture's own newsletter list, not yours. You cannot see or export it, and you cannot turn the box off.

The box starts ticked, except in the EU, the EEA (Iceland, Liechtenstein, Norway), the UK and Switzerland, where it starts unticked. Every Pixture email has an unsubscribe link.

The Email Button Is Missing​

Check these in order:

  1. The booth is on Pix Pro or an active Event Pass, not Starter.
  2. The booth app is 1.2.31 or newer. See Software Updates.
  3. It is the computer app, not the phone app.
  4. Scan QR is turned on.
  5. The Sharing page has a Share buttons row, not only a QR Code block.
  6. You just updated or changed the plan. Give the booth a few minutes: it learns the setting on its regular check-in with Pixture.