Notifications, Lucy and Settings
Notifications
Pixture Manager can tell you when something happens at a booth, even when the app is closed. Allow notifications when the app asks, or turn on Push Notifications in Settings.
Open Notification Settings to choose which alerts you get:
| Alert | When it arrives |
|---|---|
| Booth Offline / Booth Online | A booth loses or gets back its connection |
| Booth Error | The camera, printer or app reports a problem |
| Paper low | A printer is running out of paper |
| Payment Received / Payment Failed | A customer's payment goes through or fails |
| Pix Pro Ending | A computer's Pix Pro is about to end |
| Event Pass Started / Event Pass Ended | An Event Pass starts or ends on a computer |
Pause All Notifications turns every alert off until you switch it back on.
Every alert also lands in the inbox behind the bell at the top of the side menu. Mark All Read clears the dots.
Lucy
Lucy is the Pixture guide, the same Lucy as on the website. Tap the small tab on the edge of the screen to open the chat. Ask anything about your booths or the dashboard in plain words, in your own language.
Clear chat starts over. Chat with our team on WhatsApp reaches a person.
Lucy in the app cannot sell anything. Ask her about buying Pix Pro or Event Passes and she points you to the Pixture website.
Settings
Open Settings from your profile at the bottom of the side menu.
- Account: your Display Name and Timezone.
- Change Password.
- Push Notifications: on or off for this iPhone.
- About: the app Version and Build, the Privacy Policy and the Terms of Service.
- Sign Out.
Delete Your Account
Advanced settings > Danger Zone > Delete Account deletes your Pixture account. Type DELETE and enter the verification code to confirm.
If you own the organization, its booths, templates, sessions, photos and billing data are deleted 24 hours later. You can cancel from the website until then.